1. What is the ResMed AirSense 11 Elite, and how does it support sleep apnea therapy?
The ResMed AirSense 11 Elite is a premium fixed-pressure CPAP device designed to deliver consistent and effective therapy for individuals diagnosed with obstructive sleep apnea (OSA). Unlike auto-adjusting machines, the Elite model provides a constant pressure throughout the night, as prescribed by your healthcare provider, ensuring a stable and uninterrupted airflow to keep your airway open.
This device is equipped with advanced features to enhance user comfort and therapy adherence. The AutoRamp™ function starts therapy at a lower pressure to help you fall asleep more comfortably, gradually increasing to your prescribed level once you’re asleep. Expiratory Pressure Relief (EPR™) reduces the pressure during exhalation, making breathing feel more natural and less forceful.
Additionally, the AirSense 11 Elite includes an integrated heated humidifier to prevent dryness and congestion, a responsive touchscreen interface for easy navigation, and wireless connectivity to the myAir™ app, allowing you to track your therapy progress and receive personalized coaching. These features work together to provide a user-friendly and supportive therapy experience.
2. What does the Complete AirSense 11 Elite Freedom Plan include?
The Complete AirSense 11 Elite Freedom Plan is an all-encompassing package designed to support you throughout your CPAP therapy journey. It includes the ResMed AirSense 11 Elite machine, your choice of CPAP mask, a heated ClimateLineAir™ tube, and a HumidAir™ humidifier. These components ensure optimal comfort and effective therapy delivery.
Beyond the equipment, the plan offers scheduled replacement parts—such as mask cushions, tubing, water chambers, and air filters—delivered at set intervals to maintain hygiene and performance. This proactive approach helps prevent therapy disruptions due to worn-out components.
The plan also provides three years of expert support through the 360 Care Plan, which includes telehealth consultations with sleep or respiratory specialists, unlimited access to CPAP consultants for assistance with mask fitting and troubleshooting, and a complimentary loan machine during servicing periods. This comprehensive support system ensures you have the resources and guidance needed for successful long-term therapy.
3. What is the 360 Care Plan, and how does it support my therapy?
The 360 Care Plan is a comprehensive support program designed to assist you throughout your CPAP therapy. It includes scheduled six-monthly telehealth consultations with sleep or respiratory specialists who review your therapy data and make necessary adjustments to optimize treatment efficacy. These regular check-ins ensure your therapy remains aligned with your evolving needs.
In addition to specialist consultations, the plan offers unlimited access to CPAP consultants who can help with mask fitting, comfort issues, and troubleshooting. If required, bulk-billed sleep studies can be arranged to reassess your condition. Furthermore, if your machine requires servicing, a complimentary loan device is provided to ensure uninterrupted therapy. This robust support network is designed to enhance therapy adherence and outcomes.
4. How does the AirSense 11 Elite differ from previous models like the AirSense 10?
The AirSense 11 Elite introduces several enhancements over the AirSense 10, focusing on user experience and technological advancements. One notable improvement is the responsive touchscreen interface, replacing the dial-and-button setup of the AirSense 10, allowing for more intuitive navigation and settings adjustment.
The AirSense 11 Elite also features exclusive tools like the Personal Therapy Assistant and Care Check-In, which guide users through setup and provide ongoing support via the myAir™ app. These tools are designed to assist new users in acclimating to therapy and maintaining adherence.
Additionally, the device boasts a more compact and lightweight design, making it travel-friendly, and offers upgraded wireless connectivity for efficient data syncing. These improvements collectively contribute to a more personalized and convenient therapy experience.
5. How do I clean and maintain my AirSense 11 Elite equipment?
Regular cleaning and maintenance of your AirSense 11 Elite equipment are crucial for effective therapy and equipment longevity. Daily, you should empty and rinse the humidifier tub with warm water and allow it to air dry. Wipe down the mask cushion with a clean cloth or CPAP wipe to remove facial oils and moisture.
Weekly, clean the tubing, full mask assembly, and humidifier tub using warm water and mild, fragrance-free soap. Rinse thoroughly and let all components air dry out of direct sunlight. Avoid using harsh cleaning agents, bleach, or alcohol.
The machine itself can be wiped down as needed, and the air filter at the back should be checked monthly and replaced every 1 to 6 months, depending on dust and usage. The Complete Plan includes scheduled delivery of replacement parts to help maintain your equipment without hassle.
6. Is the AirSense 11 Elite travel-friendly and suitable for flights?
Yes, the AirSense 11 Elite is designed with portability in mind. It’s smaller and lighter than previous models, making it easy to pack and carry. The device is FAA-approved for in-flight use and features an Airplane Mode that disables wireless signals, ensuring compliance with airline regulations.
Its power supply supports worldwide voltage (100–240V), so it works in most countries with just a plug adapter. For off-grid scenarios, compatible external batteries are available, ensuring you can maintain your therapy wherever you go.
7. What if my CPAP machine needs repair?
If your AirSense 11 Elite requires servicing, the Complete Plan includes a complimentary loan unit to ensure your therapy continues without interruption. Simply contact the clinic, and a temporary machine will be arranged. This feature, along with the scheduled replacement of accessories, removes the burden of managing downtime or coordinating emergency repairs yourself—giving you complete peace of mind.
8. Can I upgrade my mask or accessories during the plan?
Yes, the plan allows for optional upgrades to enhance your comfort. You can choose to include the ResMed AirTouch mask system, which uses a soft memory foam cushion instead of silicone. It offers a different feel and is popular among users with sensitive skin or facial contours that don’t suit traditional masks.
You can also add a Lumin UV cleaning machine, which uses hospital-grade ultraviolet light to sanitize your mask and water tub in minutes. These upgrades can be bundled into your fortnightly payments for added convenience.
9. How does the myAir™ app assist with my therapy?
The ResMed myAir™ app connects directly with your AirSense 11 Elite and provides personalized feedback every morning. You’ll receive a sleep score out of 100 based on factors like hours of use, mask seal, breathing events, and leaks. The app also includes coaching tips, milestone tracking, and encouragement to help you stay consistent with your therapy.
With features like Care Check-In and the Personal Therapy Assistant, it guides you through initial setup and checks in regularly to optimize comfort. It’s an easy way to take control of your sleep health from your phone.
10. What distinguishes the AirSense 11 Elite from the AirSense 11 AutoSet?
The primary difference lies in how each device delivers air pressure during therapy. The AirSense 11 Elite provides a consistent, fixed pressure throughout the night, as prescribed by your healthcare provider. This is ideal for individuals whose therapy requirements remain stable.
In contrast, the AirSense 11 AutoSet automatically adjusts the pressure on a breath-by-breath basis, responding to changes in your breathing patterns. This adaptability can be beneficial for users whose pressure needs vary during sleep. Both models share features such as integrated humidification, a user-friendly touchscreen interface, and wireless connectivity to the myAir™ app for personalized support and tracking.
